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Management Information
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Conquering the Number One Problem in Business--Poor Communication The Number One problem in business is poor communication: between coworkers, with clients, across functional areas, up the food chain. When I ask anyone I meet "What's the one thing that causes problems in your company?" the answer is always Communication: poor communication in relaying instructions, miscommunication because of irresponsible delivery, too little information when conveying changes in policies or procedures, not enough exchange of information when relaying new concepts or ideas. Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance If you have ever worked within a large organisation then you are sure to have heard the term 'we will not have a blame culture' at some point. However the sheer fact that this statement can be made is an indication that a blame culture already exists. Know Your Business! - 7 Key Questions You Must Ask You need to know all that is going on around you to be successful in business, whatever the size of your organization. Yet how do you keep all those plates spinning? Here are just 7 quick and easy questions for your checklist - use them and they will serve you well. What Every Manager Should Know About How to Maximize the Two People Inside Every one of us, in reality, has two people inside: The person we are today and the person we can become tomorrow and in the future.We go to work every day, are never late or absent, earn a promotion; and receive occasional raises. Problem-Solving Success Tip: Look For Sponsors And Solution Owners Look for sponsors and solution owners rather than problem owners.Everyone participating in the situation owns the problem, like it or not-and nobody likes it. Uncovering the Secrets to Effective Performance Management In many ways there are no secrets to implementing effective performance management. Performance Management is a process and a process which if implemented effectively should ensure that both employees and managers remain both productive and motivated. How You Can Learn to be a Better Manager When you first take over a department, expectations are usually high but operations are sometimes in disarray. The staff is disorganized, goals aren't being met, and hours are spent on unproductive tasks. Saying One Thing, Doing Another... This week I was asked to speak at an internal conference for a bank. The subject was how to build a great customer experience. Competion or Cooperation? It has been said, there is no better way to hone your skills and improve your performance, than competition. Competing with others, or even with your self, fosters continued improvement, striving for even higher goals, and an ongoing sense of achievement. Micromanagement and Delegation Micro-Management and Delegation Recently I had a long discussion with a friend of mine about Managers and managing. She is a former HR Manager for several major companies and was bemoaning the fact that training for managers has been cut back so significantly in recent years and that managers no longer receive the type of help, guidance and assistance that they received just a few short years ago. Problem Solving When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. Hows Your HUB? Marketing gurus are always coming up with new lingo but oftentimes they are restating the old tried and true concepts in new terms. Marketing students from the 70's and 80's will be familiar with the acronym USP. Is Your Company in Need of Family Therapy? How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. The Comfort Zone The Comfort Zone I have a friend named Gene, a serial entrepreneur who currently runs a software business. Like many people, last year was a tough one for his company. Managing Change - Get it Right In any event, getting the process right is a vital component. The credibility of the change managers will be scrutinised closely enough on the issue itself, with all processes in place. Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3 To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. Computer Consulting 101 Hiring Tips (Part 1 of 2) Does your business need the services of a computer consulting firm? Before you rush out and hire the first techie or slick-salesperson that knocks on your door, be sure to consider these favorite Computer Consulting 101 hiring tips for screening and interviewing local computer consulting firms. In this first in a two-part series, we'll look the root of the problem, as well as the four most basic criteria that you'll need to ask about when searching for computer consulting vendors. Assertive Communication - 6 Tips For Effective Use What IS assertive communication? Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others. You're Hired, Now Go Home: Managing Workers at a Distance Telecommuting or virtual work opens up a wider net of potential employees for businesses - the disabled, the stay-at-home parent, the student, the retired, the flextime person, etc. However, it also creates unique challenges in hiring, supporting and managing this new group of workers. Project Management - Preventing Project Slips Can Project Managers prevent projects from slipping?Ask a techie to come up with a schedule for a specific list of activities, and more often than not, he/she will present a fairly accurate estimate. Some activities might be underestimated, others overestimated, but overall, the plan will be fairly accurate.
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